Shipping and Delivery
Shipping Rates
We are based in Malaysia and our local delivery rates are RM 6 for West Malaysia and RM 12 for East Malaysia.
Local orders of RM 150 and above are entitled for FREE shipping.
For Singapore, the delivery rate is RM 30(≈SGD 10) and FREE shipping for orders of RM 250(≈SGD 80) and above.
Shipping and Delivery Time
We aim to ship your order within 2-3 working days upon confirmation of your order. A notification email will be sent to you once your order has been shipped.
After the order has been shipped, it should be delivered to you within 2-5 working days. For Singapore, the delivery time is around 3-7 working days.
If you want your items delivered earlier, we can also arrange for same day or next day delivery. Just drop us an email or message us on Instagram. Additional charges may apply depending on the third party delivery provider.
Backorders
We may open backorders for certain products or sizes where such products or sizes are sold out. These may be indicated in the products' name or in the description of the products. We will also try to indicate the expected delivery period on the product page.
We aim to ship the backorders within 4-7 weeks time and we will notify you when your order has been shipped.
If your order includes a ready stock and a backorder product, they will be shipped together, that is, when we receive the backorder product. Should you wish for the ready stock to be shipped earlier, do contact us but additional delivery charges may apply.
In the event that the backorder is cancelled by us, we will provide you with a full refund.
International Shipping and Delivery
We currently do not offer international shipping and delivery yet (except to Singapore) but do drop us an email or message us on Instagram and we will do our best to work something out :)
Enquiries
Feel free to contact us if you have any questions about shipping and delivery or anything else. We’ll be happy to help!
E-mail: myadvocado@gmail.com
Instagram: @advocado.co
Disclaimer
The time period provided above are estimates only and we will try our best to deliver your orders within that timeframe. However, there may be times where there are delays and in such cases, we will keep you informed and updated of your delivery status.
Once your orders have been shipped, Advocado.co will not bear any responsibility for any unexpected delays, damages or losses. All shipping costs are strictly non-refundable.